At Leathers Basket, your satisfaction is our top priority. We take pride not only in crafting premium leather products but also in providing an unmatched customer experience—from your first visit to the moment your order arrives at your door.

Whether you need assistance placing an order, have technical questions about our materials, or need guidance on returns, our dedicated support team is here to provide expert solutions.

How to Reach Us

  • Live Chat (Recommended): For instant assistance, click the chat icon in the bottom-right corner of our website. Our representatives are available 24/7 to provide real-time support.

  • Email Support: For detailed inquiries or order-related documentation, please email us at support@leathersbasket.com. We respond to all email communications within 24–48 business hours.

  • Phone Support: Speak directly with a customer care specialist at +1 (304) 501-3601. Our phone lines are open Monday to Friday, 9:00 AM – 4:00 PM (EST).

Why Choose Leathers Basket Support?

  • Prompt & Reliable Assistance: We value your time and aim for fast, effective resolutions to every inquiry.

  • Expert Product Knowledge: Our team is trained in traditional leather craftsmanship and can provide detailed advice on product care and durability.

  • Transparent Communication: We provide clear, honest information regarding shipping times, stock availability, and return status.

  • Global Reach: We provide dedicated support to our international community, ensuring a seamless experience regardless of your location.

Our Promise

We believe in building lasting relationships with our customers through respect, transparency, and integrity. At Leathers Basket, you are not just purchasing a product; you are joining a community that values authentic artistry and exceptional service.

Official Business Information

  • Business Name: Leathers Basket

  • Email: support@leathersbasket.com

  • Phone No: +1 (304) 501-3601

  • Business Hours: 9:00 am to 4:00 pm (Monday – Friday)

  • Customer Support: 24/7 via Live Chat

  • Address: 245 Morris Drive, Montgomery, WV 25136-0000, United States