At Leathers Basket, we value your trust as much as we value craftsmanship. Protecting your personal information is an essential part of the premium service we provide. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website, make a purchase, or contact our team.

1. Information We Collect

To provide a seamless shopping experience, we may collect the following data:

  • Personal Details: Name, email address, phone number, and shipping/billing address.

  • Payment Information: Processed securely through encrypted payment gateways.

  • Transaction History: Details of your orders to ensure accuracy and provide post-purchase support.

  • Usage Data: Information on how you interact with our website to help us improve our interface and services.

We collect this data solely to fulfill your orders and improve our brand experience. We never resell your information to third parties.

2. How We Use Your Information

Your personal data is used exclusively for the following purposes:

  • Order Fulfillment: To process and deliver your handcrafted leather goods efficiently.

  • Communication: To provide updates on your order status or respond to your inquiries.

  • Service Improvement: To optimize website performance and customer experience.

  • Marketing (Optional): To share seasonal offers and new product launches—only if you have explicitly opted-in to our newsletter.

3. Data Security & Encryption

At Leathers Basket, we employ advanced encryption technology and secure servers to protect your data.

  • Payment Security: All financial transactions are processed via certified, encrypted gateways.

  • No Storage of Financial Data: We do not store your credit/debit card details on our servers after your purchase is completed.

  • Limited Access: Access to personal information is strictly restricted to authorized personnel who require the data to fulfill your order.

4. Third-Party Disclosure

We do not sell, trade, or rent your personal data. We only share information with trusted service providers (such as logistics partners and payment processors) who are essential to completing your transaction. These partners are bound by strict confidentiality agreements.

5. Your Rights & Control

You maintain full control over your data. You have the right to:

  • Access the personal data we hold about you.

  • Request corrections to any inaccurate information.

  • Request the permanent deletion of your data from our systems.

To exercise these rights, please contact us at support@leathersbasket.com.

6. Policy Updates

This policy may be updated periodically to reflect changes in our operations or legal obligations. All revisions will be posted on this page with an updated effective date.

Official Business Information

  • Business Name: Leathers Basket

  • Email: support@leathersbasket.com

  • Phone No: +1 (304) 501-3601

  • Business Hours: 9:00 am to 4:00 pm (Monday – Friday)

  • Customer Support: 24/7 via Live Chat

  • Address: 245 Morris Drive, Montgomery, WV 25136-0000, United States